The Hammer On-Call Load Testing Service from Empirix provides you with the ability to quickly test and verify the performance and scalability of your contact center applications under real-world conditions. Our testing team will work with you to develop a strategy that matches your business objectives and timeline. Leveraging our industry leading Hammer technology, our test experts will emulate real-world traffic and call volume to pinpoint and help identify errors and performance bottlenecks within DTMF and speech-enabled self-service applications from the switch to the IVR and backend databases. Furthermore, we will test your contact center CTI solution under load for performance as part of an overall strategy that ensures you have the confidence you need to take your center into production.
Once the testing has been completed, feel free to return to this site to review the results or contact one of our test specialists to review your detailed results report.
To get started with your testing, enter your username and password. If you didn't receive your login information, contact us at support@empirix.com and let us know you did not receive your Hammer On-Call login credentials.
Thank you for choosing Hammer On-Call and Empirix as your testing solution.